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Last Modified: June [2], 2026
These Terms of Service (these “Terms” or this “Agreement”) govern your access to and use of any website, mobile application, API, communication, content, functionality, or service operated or offered by FullPAC, Inc., a Nevada corporation, or any of its affiliates (collectively, “FullPAC,” “we,” or “us”). FullPAC’s services consist of noncommercial voter and constituent outreach, engagement, and related services offered by FullPAC or its affiliates from time to time (each, a “FullPAC Service” and collectively, the “FullPAC Services”). “You” means any user of the FullPAC Services, whether as a guest, a registered user, or a visitor.
PLEASE READ THESE TERMS CAREFULLY. BY USING ANY FULLPAC SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS, OUR PRIVACY POLICY, AND THE OTHER POLICIES INCORPORATED HEREIN BY REFERENCE, INCLUDING THE ACCEPTABLE USE POLICY AND THE DATA PROCESSING AGREEMENT. If you do not agree, do not use the FullPAC Services.
The FullPAC Services are offered only to users who are at least 18 years old and located in the United States. By using the FullPAC Services, you represent that you meet these requirements and, if using the FullPAC Services on behalf of an entity, that you are authorized to bind that entity. FullPAC makes no claims that the FullPAC Services are accessible or appropriate outside the United States; if you access them from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
We may revise these Terms from time to time. Revisions are effective immediately upon posting and apply to all use of the FullPAC Services thereafter, except that changes to Section 17 (Governing Law; Venue; Dispute Resolution) do not apply to disputes for which the parties have actual notice on or before the date of posting. Your continued use of the FullPAC Services after a revision constitutes your acceptance of it.
To register, you may be asked to provide registration details, which are governed by our Privacy Policy. You represent that the information you submit is accurate. Each registered user is a “User.” FullPAC may refuse service, terminate accounts, remove content, or cancel orders in its sole discretion.
You are responsible for safeguarding your account credentials and for all activity occurring under your account. FullPAC is not liable for losses arising from your failure to do so. Notify FullPAC promptly of any unauthorized access or other breach of security.
We may withdraw, restrict, or amend the FullPAC Services at any time in our sole discretion and without notice. You are responsible for arranging your own access to the FullPAC Services and for ensuring that anyone using the FullPAC Services through your account is aware of and complies with these Terms.
10DLC Registration. Your use of any messaging services is contingent on completion of the 10DLC (10-Digit Long Code) registration process required by mobile carriers. You are responsible for providing the necessary information, including a valid EIN, a compliant campaign website, and (if applicable) proof of active nonprofit status. Registration may take up to seven (7) days after FullPAC receives the required materials. FullPAC is not liable for delays arising from (i) your delay in providing or failure to provide complete materials, (ii) carrier-side delays, or (iii) your delay in submitting payment.
Registering for an account is free. FullPAC may introduce fees in the future. Current fee rates are accessible through the FullPAC Services and may change from time to time.
You authorize FullPAC to charge your selected payment method for the FullPAC Services you purchase, for any platform credit balances you elect to deposit in advance, and for any taxes, fees, late charges, interest, or attorneys’ fees applicable to your account. Accepted payment methods include wire transfer pursuant to instructions FullPAC provides and any payments accepted through FullPAC’s third-party payment processor (including credit and debit cards). You are responsible for maintaining a valid payment method and for timely payment of all charges and taxes.
If you fail to pay any delinquent amount within five (5) days of written notice of default, FullPAC may assess a late fee of five percent (5%) of the amount due. Unpaid amounts accrue interest at one and one-half percent (1.5%) per month or the maximum permitted by applicable law, whichever is less. All payments are non-refundable, subject to applicable law.
Funds deposited into your FullPAC account are applied as non-refundable platform credits — a limited-use, non-transferable license to access FullPAC Services at the rates published from time to time. Platform credits are not stored value or currency, are not redeemable for cash, and may not be withdrawn or refunded.
Expired credits are forfeited and not eligible for refund or reinstatement.
You may cancel your account at any time at no charge. If you or FullPAC terminates your account for any or no reason, your access to the FullPAC Services ceases automatically. You remain responsible for amounts authorized and incurred before termination. FullPAC may modify, suspend, or discontinue the FullPAC Services at any time, for any reason, without prior notice.
Chargeback Abuse Prohibited. Filing a chargeback solely because your use of the FullPAC Services did not result in your desired political outcome (for example, an election victory) constitutes chargeback abuse. Legitimate chargeback grounds include unauthorized charges, services not rendered (other than where services were unable to be rendered because you failed to complete your compliance process timely), technical errors, and billing disputes. If you file a chargeback outside these legitimate grounds, you agree to reimburse FullPAC for costs incurred in responding, including attorneys’ fees and processor costs, in addition to late fees per Section 3. FullPAC may report chargeback abuse to relevant databases at its discretion.
You may use the FullPAC Services only for lawful purposes and in accordance with these Terms and the FullPAC Acceptable Use Policy (the “AUP”), available at [URL], which is incorporated by reference. The AUP governs permitted and prohibited uses of the FullPAC Services, content standards, linking and framing rules, third-party-link disclaimers, and other operational restrictions. By using the FullPAC Services you agree to abide by the AUP as updated from time to time.
You shall comply with all applicable federal, state, and local laws, rules, and regulations governing your communications and your use of the FullPAC Services, including (without limitation) the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, the Do-Not-Call Implementation Act, the federal Telemarketing Sales Rule, the Federal Election Campaign Act, state campaign-finance and electioneering laws, state messaging and telemarketing laws, advertising-disclosure laws, and federal and state AI-disclosure laws applicable to political communications. You are responsible for identifying which laws apply to your communications and for compliance with them. FullPAC does not provide legal advice; you should consult independent legal counsel regarding your obligations.
Electronic Communications — User as Initiator and Sender. With respect to any voice call, robocall, ringless voicemail drop, SMS or MMS message, peer-to-peer text, email, or other electronic communication transmitted using the FullPAC Services, you, and not FullPAC, are the “initiator,” the “sender,” and the party that “makes” or “places” such communication under the TCPA, the FCC’s implementing regulations, the CAN-SPAM Act, and any analogous federal, state, or local law. You control the content, the recipient list, and any required consent. FullPAC functions solely as a conduit and platform provider. You shall: (i) maintain documented consent where consent is required by law; (ii) honor opt-out requests promptly, regardless of how conveyed, and maintain records of opt-outs; (iii) place any individual requesting do-not-call or opt-out status on your suppression list; (iv) scrub recipient lists against applicable do-not-call and suppression lists before transmission; and (v) comply with all channel-specific requirements applicable to your communications (including the use of human agents in peer-to-peer messaging and AI-voice disclosure requirements in voice broadcasts).
AI-Generated Content. AI-generated content — including AI-generated or AI-cloned voices, AI-generated text, AI-generated images, and synthetic media — is subject to disclosure requirements under federal and state law. You represent and warrant that you have identified all AI-generated content you transmit using the FullPAC Services and that such transmission complies with all applicable AI-disclosure obligations, including the placement, prominence, and substance of any required disclosure.
The FullPAC Services are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
As between you and FullPAC, FullPAC owns all right, title, and interest in the FullPAC software, platform, infrastructure, methods, processes, trademarks, service marks, logos, and the materials FullPAC or its affiliates have created or commissioned. FullPAC’s licensors and other rights holders own all right, title, and interest in materials they have licensed to FullPAC or that are otherwise made available through the FullPAC Services. Your Content is governed by Section 10.
These Terms do not transfer to you any ownership interest in the FullPAC Services. FullPAC, the FullPAC logo, and all related names, logos, product and service names, designs, and slogans are trademarks of FullPAC or its affiliates or licensors; you may not use them without FullPAC’s prior written permission.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on the FullPAC Services, except that (i) your computer may store copies in RAM and your browser may cache files incidental to access and display, and (ii) you may print or download a reasonable number of pages for personal, non-commercial use. If you breach this Section, your right to use the FullPAC Services ceases immediately, and you must return or destroy any copies of the materials you have made.
By engaging the FullPAC Services, you grant FullPAC and its affiliates a perpetual, worldwide, royalty-free, non-exclusive license to use your name, branding, logo, and publicly available information of any campaign, organization, or brand you register, manage, or onboard through the FullPAC Services (collectively, the “Authorized Brand Materials”) for marketing and promotional purposes, including case studies and testimonials, digital and print marketing materials, social media, advertisements, brochures, presentations, and videos. This includes political campaigns, 527 organizations, nonprofit entities, political action committees, and affiliated groups.
You may opt out of this authorization for any brand or campaign by written request to legal@fullpac.com. FullPAC will cease using that brand’s materials in future marketing efforts within thirty (30) business days of receipt. FullPAC may retain previously published materials unless their removal is reasonably feasible. Use of Authorized Brand Materials is for illustrative purposes only and does not imply endorsement of FullPAC by you or any campaign or organization.
By using the FullPAC Services, you may submit messages, recordings, images, scripts, designs, contact information, and other materials. You are responsible for all such materials you submit (collectively, “Content”), and FullPAC is not responsible for your Content.
License Grant. By submitting Content to the FullPAC Services, you grant FullPAC and its affiliates a worldwide, royalty-free, non-exclusive, sublicensable, perpetual license to use, reproduce, modify, adapt, create derivative works of, host, store, transmit, publicly display, publicly perform, and distribute the Content for any lawful business purpose, including inclusion in template galleries, use in case studies and marketing materials, use in product features, and use in the development and improvement of FullPAC’s platform, services, and artificial-intelligence and machine-learning features. Your Content remains your property; this license is non-exclusive and does not transfer ownership. You represent and warrant that you have all rights necessary to grant this license and that the Content does not infringe the rights of any third party.
Personal Data Carveout. “Personal Data,” as defined in the FullPAC Data Processing Agreement, is excluded from the license granted in this Section. FullPAC’s rights and obligations with respect to Personal Data Processed by FullPAC on your behalf are governed exclusively by the FullPAC Data Processing Agreement and the FullPAC Privacy Policy. Voter file records, contributor records, and similar data products that FullPAC makes available to you as a separate product or license are not Personal Data under the DPA and are governed by the terms applicable to that product or license (and, with respect to voter data, by Section 12 below).
Objection / Takedown. If you object to FullPAC’s specific use of your Content, you may submit a written request to legal@fullpac.com identifying the Content and the use to which you object. FullPAC will consider such requests in good faith and respond within thirty (30) days. FullPAC is not obligated to remove or alter any use of the Content, and FullPAC’s good-faith consideration of an objection does not waive the license granted in this Section.
Monitoring and Enforcement. FullPAC may remove or refuse to transmit any Content, and take any action with respect to any Content it deems appropriate, in its sole discretion. FullPAC may cooperate with law enforcement, subpoenas, and court orders requesting or directing it to disclose identities or information of anyone using the FullPAC Services. NOTWITHSTANDING ANY OTHER PROVISION OF THESE TERMS, YOU WAIVE, RELEASE, AND SHALL INDEMNIFY AND HOLD HARMLESS FULLPAC, ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THEM DURING OR AS A RESULT OF SUCH INVESTIGATIONS. FullPAC does not pre-review Content and assumes no liability for any action or inaction regarding Content provided by you or any third party. You are responsible for archiving your Content; FullPAC is not liable for Content that is lost or unrecoverable.
Transmission. FullPAC transmits messages and broadcasts via third-party telecommunications providers and can influence delivery only within the constraints those providers impose. Messages will be transmitted to addressed recipients, provided the recipient’s receiver is on and located in an area covered by their network. FullPAC uses commercially reasonable efforts to transmit messages quickly but does not guarantee a specific delivery time, and is not liable for failed deliveries. You acknowledge that message content is transmitted unencrypted and that interception by third parties is possible.
Your interactions with the FullPAC Services are governed by the FullPAC Privacy Policy, available at [URL], and (where applicable) the FullPAC Data Processing Agreement, available at [URL], each of which is incorporated by reference. The Privacy Policy describes what data FullPAC collects, how it is used, and how long it is retained. The DPA governs FullPAC’s processing of Personal Data on your behalf.
Recordkeeping retention. Notwithstanding any deletion request you make, FullPAC will retain records and data necessary to comply with telemarketing, messaging, campaign-finance, and other recordkeeping obligations applicable to your use of the FullPAC Services. FullPAC also maintains suppression and do-not-contact list records as a controller of those records and may retain them indefinitely so that FullPAC can continue to honor opt-out requests on an ongoing basis. Specific retention periods, categories, and bases are set forth in the Privacy Policy and the DPA.
In the event of any conflict between the DPA and these Terms with respect to the processing of Personal Data, the DPA controls.
If you request voter data through the FullPAC Services, FullPAC acts as your agent to facilitate the acquisition of voter data from third-party data vendors on your behalf. FullPAC does not assume ownership of, or liability for the accuracy, completeness, currency, or legality of, voter data provided by any third-party data vendor. Voter data acquired on your behalf is your property and your responsibility from the time of acquisition.
Voter data services are available only to registered political campaigns, committees, organizations, candidates for public office, and other entities eligible to acquire and use voter data under applicable law. By requesting voter data, you represent and warrant that you are such an eligible entity. FullPAC may decline to facilitate voter data acquisition for any organization or individual that does not meet these criteria and may request documentation to verify eligibility.
You are solely responsible for ensuring that your acquisition and use of voter data — regardless of how obtained — complies with all applicable federal, state, and local laws, rules, and regulations and with any restrictions imposed by the third-party data vendor from which the data is acquired. FullPAC’s facilitation of voter data acquisition on your behalf does not grant you permission to contact, call, or message any individual identified in the data; you remain solely responsible for obtaining any required consent. You shall not use voter data for advertising, marketing, solicitation, real estate, or any purpose other than the political-organization purposes for which it is acquired.
You agree to indemnify and hold FullPAC harmless from any and all claims arising from your request, acquisition, or use of voter data.
You will not participate in or assist in any fraudulent use of the FullPAC Services and will notify FullPAC promptly of any fraudulent use you suspect or discover. FullPAC does not warrant any fraud prevention. You bear sole responsibility for all risks, expenses, and liabilities arising from fraudulent use by you, any recipient of your messages or broadcasts, or any other person utilizing the FullPAC Services on your behalf or at your direction. FullPAC’s sole obligation as to fraudulent use is to reasonably cooperate with you at your expense to address fraudulent use that you report.
EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN A WRITTEN AGREEMENT BETWEEN YOU AND FULLPAC, THE FULLPAC SERVICES ARE PROVIDED “AS IS” AND “WITH ALL FAULTS,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY. FULLPAC DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, COMPLETENESS, AND TIMELINESS, AND ALL WARRANTIES IMPLIED FROM ANY COURSE OF DEALING, PERFORMANCE, OR USAGE OF TRADE. FULLPAC DOES NOT WARRANT THAT THE FULLPAC SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, AND IS NOT RESPONSIBLE FOR DATA LOSS OR LOSS OF INFORMATION IN YOUR ACCOUNT, REGARDLESS OF CAUSE. FULLPAC MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE FULLPAC SERVICES OR AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OR CONTENT MADE AVAILABLE THROUGH THE FULLPAC SERVICES, INCLUDING CONTENT PROVIDED BY THIRD PARTIES. ANY RELIANCE YOU PLACE ON SUCH INFORMATION IS AT YOUR OWN RISK.
You acknowledge that all services sold by you are separate and distinct from the FullPAC Services, which serve only as a conduit for the transmission of messages or broadcasts that you generate and provide. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN A WRITTEN AGREEMENT BETWEEN YOU AND FULLPAC, FULLPAC HAS NO RESPONSIBILITY OR LIABILITY FOR ANY CONTENT PROVIDED BY YOU.
Aggregate Cap. EXCEPT AS PROVIDED IN THE DATA-BREACH SUB-CAP BELOW, FULLPAC’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE FULLPAC SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO FULLPAC IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE PAID NO FEES TO FULLPAC IN THAT SIX-MONTH PERIOD, FULLPAC’S TOTAL AGGREGATE LIABILITY UNDER THESE TERMS IS ZERO.
Data-Breach Sub-Cap. FULLPAC’S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM OR RELATING TO A SECURITY INCIDENT, DATA BREACH, OR UNAUTHORIZED DISCLOSURE OF PERSONAL DATA SHALL NOT EXCEED THIRTY-FIVE PERCENT (35%) OF THE TOTAL FEES PAID BY YOU TO FULLPAC IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THIS SUB-CAP IS NOT IN ADDITION TO THE AGGREGATE CAP.
Excluded Damages. IN NO EVENT WILL FULLPAC, ITS AFFILIATES, OR ANY OF THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, MANAGERS, DIRECTORS, STOCKHOLDERS, MEMBERS, OR SUCCESSORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING PERSONAL INJURY, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE, LOSS OF GOODWILL, OR LOSS OF DATA, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
The foregoing limitations do not affect any liability that cannot be excluded or limited under applicable law.
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless FullPAC, its affiliates, licensors, and service providers, and their respective officers, members, managers, directors, stockholders, employees, contractors, agents, suppliers, successors, and assigns (collectively, “Indemnitees”) from and against any and all claims, liabilities, damages, judgments, losses, costs, expenses, and fees (including reasonable attorneys’ fees) (collectively, “Claims”) arising out of or relating to:
(a) your violation of these Terms or any policy incorporated by reference, including the AUP, the Privacy Policy, or the DPA;
(b) your use of the FullPAC Services;
(c) your Content, including any allegation that the Content is unlawful, defamatory, or infringes the intellectual property, publicity, privacy, or other rights of any third party;
(d) any communication transmitted by you or on your behalf using the FullPAC Services, including any claim that you failed to obtain required consent, failed to provide required disclosures (including AI-content disclosures), or violated the TCPA, any state mini-TCPA, the CAN-SPAM Act, the federal Telemarketing Sales Rule, the Federal Election Campaign Act, or any analogous law;
(e) the authorized or unauthorized use of your account; and
(f) your purchase or use of voter data.
This Section survives termination or cancellation of your account or access to the FullPAC Services.
Governing Law. These Terms are governed by the laws of the Commonwealth of Virginia, without giving effect to any conflict-of-law provision.
Venue. Any legal action arising out of or related to these Terms or the FullPAC Services shall be brought exclusively in the federal courts of the United States or the state courts of the City of Norfolk, Virginia, except that FullPAC may bring an action against you for breach in your state of residence or any other relevant place. You waive any objection to jurisdiction or exclusive venue in such courts.
Arbitration. Any dispute relating in any way to your use of the FullPAC Services shall be submitted to confidential arbitration in the Commonwealth of Virginia under the then-prevailing Commercial Arbitration Rules of the American Arbitration Association before a single arbitrator. The arbitrator’s award is binding and may be entered as a judgment in any court of competent jurisdiction. FullPAC may seek injunctive or other relief in any state or federal court for any actual or threatened violation of its intellectual property rights, and you consent to the exclusive jurisdiction and venue of such courts for that purpose.
Class-Action and Jury-Trial Waivers. You and FullPAC each agree that any dispute resolution proceeding, whether in arbitration or in court, will be conducted only on an individual basis and not in a class, consolidated, collective, or representative action. The arbitrator may not consolidate more than one person’s claims, may not preside over any representative, collective, or class proceeding, and may not award relief affecting anyone other than an individual party. You and FullPAC each waive any right to a trial by jury and any right to participate in, recover relief in, or be represented in any class, collective, consolidated, or representative action against the other party, except to the extent waiver is prohibited by applicable law. If a court determines that this class-action waiver is unenforceable as to a particular claim or relief, that claim or relief shall be severed and proceed in court (subject to the Venue provision), while all other claims shall proceed in arbitration on an individual basis.
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE FULLPAC SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OR IT SHALL BE PERMANENTLY BARRED.
No Assignment. You may not assign your rights under these Terms without FullPAC’s prior written consent; any attempted assignment is void. FullPAC may assign without restriction.
No Third-Party Beneficiaries. These Terms are entered into solely between you and FullPAC. No recipient of your messages or broadcasts, and no other party to whom you provide services using the FullPAC Services, is a third-party beneficiary. You are solely responsible for your relationships with such recipients and parties.
Waiver. No failure or delay by FullPAC in enforcing any provision is a waiver of that provision or any other.
Severability. If any provision is held invalid, illegal, or unenforceable, it shall be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.
No Partnership. Nothing in these Terms creates a partnership or joint venture between you and FullPAC.
Entire Agreement. These Terms, together with the Privacy Policy, the DPA, and the AUP, constitute the entire agreement between you and FullPAC with respect to the FullPAC Services and supersede all prior understandings and agreements. To the extent any negotiated written agreement between you and FullPAC (including a Campaign Services Agreement or master services agreement) is in effect, that agreement governs in the event of conflict with these Terms.
Attorneys’ Fees. If legal action is undertaken to enforce or interpret these Terms, FullPAC is entitled to recover its costs, including reasonable attorneys’ fees, whether or not litigation is initiated and through all levels of litigation.
Survival. Sections 8 (Intellectual Property Rights), 9 (Brand-Name License), 10 (User Content and License), 11 (Privacy, Data Processing, and Retention), 12 (Voter Data), 14 (Disclaimer of Warranties), 15 (Limitation of Liability), 16 (Indemnification), 17 (Governing Law; Venue; Dispute Resolution), 18 (Limitation of Time to File Claims), and 19 (Miscellaneous) survive termination of your account or access to the FullPAC Services.
We may give notice to you by email at the address on your account or by other reasonable means.
You may give notice to FullPAC by either:
FullPAC, Inc.,
ATTN: General Counsel, 1206 Laskin Road,
Suite 201-o, Virginia Beach,
Virginia 23451.
Service of process and other formal legal notices must be made by certified mail to the address above or by any other method permitted by applicable rules.
Contact us at legal@fullpac.com with any questions about these Terms.
